REPAIRS
At our Authorised Service Center, our certified technicians have over 15 years of experience working with mobile phone & tablet repairs. Most repairs can be done in 48 hours or less at any of our locations. Our inventory of genuine spare parts is the largest on island and we are able to special order within 7 days any part which is not in stock.
Some common faults include; no power, no signal, defective speaker or mic, display error, water damage, faulty touch screen or keypads, reprogramming, flashing, shorted motherboard, modify/upgrade device.
We are also able to unlock most devices from the leading manufacturers including but not limited to Apple, Blackberry(RIM), Samsung, Huawei and many more!
Visit us at Baywalk Mall, Jeremie St, William Peter Boulevard, Soufriere or Vieux Fort today!
The Cell Warranty Policies
– The Cell’s Repair Service is operated independently from that offered by your network provider.
– The Cell will not attempt to diagnose/repair DIGICEL phones that are under a manufacturer’s warranty.
– Any physical alteration (housing change, antenna change etc), automatically voids manufacturers’ warranty or handset.
– A non-refundable inspection fee must be paid before any work is done to a handset. This applies to ALL devices.
– The Cell does not guarantee that personal data & software (ring tones, pictures, contacts etc) will be retained during the repair/unlocking process. Customers are advised to back up their personal data before booking their phone for unlocking/repair.
– The Cell reserves the right to dispose of any device not collected within seven (7) days after due date for pickup.
– All repaired handsets carry a 14 day warranty, from the date of repair (NB: not from date of collection). This warranty does not cover further damage caused by the user.
– The Cell, at its discretion, reserves the right to refuse to accept any handset for repairs/unlocking.
– Please test your repaired handset before leaving the store premises as The Cell will not accept responsibility for further damage claims
– Handsets that are not collected by specific date will incur a late fee of $5.00 a day to the day it is collected.
